All products

Endpoint detection and response managed by a security operations center (SOC) 24 hours a day, every day: monitoring, triage, investigation, threat hunting and response carried out by security analysts, with Zamak handling management, follow-up and the relationship.

Extension of backup coverage, by the gigabyte, for the volume of protected data above the allowance included in the device plan.

The reinforcement for the technician holding IT alone. The Co-Managed Advanced Plan places engineering shoulder to shoulder with your team in the day-to-day, not only for the rare case, with the deep specialist behind and a guaranteed start within 5 business hours. It is the second step of the service plans, for companies that have a technician organizing IT and need more hands in the day-to-day, with unlimited attendance hours and a predictable cost. Sized by device type.

The deep backline for your IT team. The Co-Managed Essential Plan places the deep specialist (the most advanced engineering level) behind your team, with unlimited attendance hours and a guaranteed start within 8 business hours, over an environment Zamak keeps healthy proactively. It is the entry point of the service plans, for companies that already have an IT team and want, behind it, a strong backline and a predictable cost. Sized by device type.

Your own IT team in command, with the cockpit it was missing. Co-managed access gives your company's technicians a login to the same professional IT operations platform Zamak uses: a single console with the inventory of every device, the state of updates, the automation of routines and remote access, all with roles, permissions and scope isolated to your environment. Zamak sets up the access, trains your team, defines the security guardrails and stays alongside as backup and specialist escalation, never in its place.

Zamak puts and keeps your company always ready to prove it protects data: it maps the requirements of the standard you need to meet, collects the evidence continuously from the tools you already use and produces the report you present to the customer, the auditor and the insurer. Per client, in the Essentials and Pro editions.

Your entire IT resolved and steered, with priority and presence. Dedicated IT Care is the top of the plans: Zamak covers every level of attendance, from first-line user support to the deep specialist, with a priority start within 2 business hours, on-site presence when remote is not enough and the strategic direction of someone thinking about where your IT is going. For those who want to delegate IT entirely, and also for those who already have a team and want priority and consulting. Unlimited attendance hours, a predictable cost, sized by device type.

A dedicated IT professional for your operation, at the level you choose, from intern to manager, working every month as part of your team and backed by Zamak's structure: when they are away, the seat stays filled; when a problem rises above their level, there is someone to escalate to; and selection, training and replacement are on Zamak. A reinforcement to your team, never a replacement.

Automatic, recurring validation of server and workstation backups: it boots a copy of the system in an isolated environment, confirms it actually starts (machine-intelligence verification) and records the evidence with date and screenshot, ready for audit, cyber insurance and clients. It detects backup failures before the disaster and measures the recovery path. It does not touch production. Run by Zamak. Investment per validated system.

Managed disaster recovery: Zamak keeps a ready-to-boot copy of your environment in a secure cloud (Microsoft Azure) and, when disaster takes the operation down, brings your systems back up, the most critical first, without you maintaining a second data center. It includes isolated, immutable copies (anti-ransomware), priority-based recovery, recovery straight onto hardware and an automated test proving the environment boots. Run by Zamak, during business hours; recovery environment available around the clock. By consultation.

Customization of the visual identity of your managed email security: your logo, your colors and an address of your own across the reports, alerts, continuity portal and access panel your team sees. An optional add-on to Managed Email Security, configured by Zamak. It is visual identity, not brand protection against impersonation.

A single platform brings together the signals from every surface of your company, the computers, the network, the identities (the logins) and the cloud, on one screen, correlates them with artificial intelligence to show the whole attack and automates the response: it isolates the machine, disables the compromised account, blocks the source address. Your team stays in command of the screen, and Zamak delivers, integrates and operates alongside your team.

The layer that decides where each click can go. At the very moment each internet address is resolved, Extended Web Protection blocks the malicious site, the phishing link and the call ransomware tries to make to the criminal, before the page opens and before the file downloads. And it follows the person off the office: on the laptop at home, on the road and on the phone, where the perimeter firewall cannot see. Zamak designs the policy, activates it on every device and delivers the report.

Zamak reveals and keeps current the picture of what is actually running in your company: which artificial intelligence tools and which software are in use, approved or not, and every device with its age, warranty and the right time to replace it. All in one place, built from the environment you already have, per client, in the Pro and Pro Plus editions.

Specialist IT hours you call on when you need them, at the level the problem calls for, from technician to director, delivered by Zamak's team that already knows your operation. You use the hours you use, without carrying a senior on payroll all month or calling a stranger each time. A reinforcement to your team, never a replacement.

A Zamak professional covers the seat of a member of your IT team while they are away, on vacation, on leave, absent or in the open role while you hire, at the level the job calls for, by the team that already knows your environment. The operation does not stop, and whoever returns does not face weeks of backlog. Support that holds the seat during the absence, never a replacement.

Antivirus managed by Zamak: an enterprise antivirus engine that blocks known malware, kept updated, under central policy, watched and reported, on every computer and server. The essential entry protection, for those who cannot yet invest in advanced endpoint defense (EDR), the recommended evolution.

A security operations center watches your entire environment 24 hours a day: the computers, the network, the identities (the logins) and the cloud, brought into one platform that correlates the signals. Analysts detect, hunt the hidden intruder and respond (disable the compromised account, force a password reset, isolate the machine), with Zamak handling management, follow-up and the relationship.

Email security managed by Zamak: a dedicated layer in front of your email, whether Microsoft 365, Google Workspace or your own server, that filters phishing, executive and supplier fraud, spam and malicious attachments before they reach the person, keeps email running in a secure portal during provider outages and holds an encrypted archive to recover deleted messages. Set up, tuned and watched by the Zamak team.

Managed endpoint detection and response (EDR) by Zamak: AI behavior-based threat detection, automatic containment and device rollback on Windows, with deployment, policy tuning and ongoing monitoring by the Zamak team.

Managed operation of your company's firewall, the door between your network and the internet: updated firmware, rules and policies under control, a segmented network, a working remote-access VPN and monitored availability, with a monthly report. Zamak operates the perimeter so it does not become the weakest link, at the most critical point.