ZAMAK Services Agreement
Version 1.0
Preamble
This Services Agreement (the “Agreement”) governs the use of the managed information technology services provided by ZAMAK, comprised of:
(i) ZAMAK TECNOLOGIA DA INFORMAÇÃO LTDA., enrolled with the Brazilian Corporate Taxpayers’ Registry (CNPJ) under No. 14.150.689/0001-45, headquartered at Avenida Rio Branco, No. 181, Centro, Rio de Janeiro/RJ, Brazil, electronic address [email protected] (“ZAMAK BR”); and
(ii) ZAMAK TECHNOLOGIES LLC, a Limited Liability Company registered under the laws of the State of Florida, EIN 39-2381159, headquartered at 888 Biscayne Blvd, Suite 505, Miami, FL 33132, USA (“ZAMAK US”),
both represented in accordance with their respective constitutional documents and hereinafter jointly referred to as “ZAMAK”.
The legal entity that accepts this Agreement, in the manner set forth in the Electronic Acceptance clause below, is hereinafter referred to as the “CLIENT”.
ZAMAK and the CLIENT are hereinafter jointly referred to as the “Parties” and individually as a “Party”.
WHEREAS, in view of the prior availability of this Agreement and of the opportunity afforded to the Parties to access, review and adjust the relevant clauses, the contra proferentem rule of interpretation set forth in article 113, §1, item IV, of the Brazilian Civil Code is hereby excluded;
WHEREAS the CLIENT declares to have received clear and sufficient information about the nature, scope, modalities and technical limitations of the services, having been given the opportunity to clarify doubts and to obtain technical and legal advice prior to contracting, and that it understands that the services consist of the management and integration of technological solutions, including those licensed and maintained by third parties, the results of which are not guaranteed by the CONTRACTOR;
The Parties agree upon and contract the provision of professional services, in accordance with the clauses and conditions below.
1. Services
1.1. ZAMAK provides managed information technology solutions, focused on cybersecurity, operational performance and digital governance, integrating market-leading platforms and maximizing the use of third-party licensed tools.
1.2. The services include specialized technical support, continuous orchestration, routine automation and the delivery of management reports, promoting control, efficiency, compliance and operational intelligence in the CLIENT’s technological environment.
1.3. The nature, modality, scope and prices of the contracted services shall be defined in the related commercial proposal (the “Proposal”), which is an integral part of this Agreement for all legal purposes.
1.4. The services may be dynamically adjusted throughout the term, in accordance with the scalable model set forth in this Agreement.
2. Operating Model and Scalability
2.1. This Agreement adopts a dynamic-sizing model, allowing adjustments to volume, technical coverage and service plan without the need for specific amendments.
2.2. Monthly variations shall be recorded by the monitoring and management tools used by ZAMAK, and the respective reports shall be deemed valid for billing purposes, save for the CLIENT’s right to challenge them on stated grounds, in writing, within 10 (ten) calendar days as from receipt of the invoice.
2.3. Any request to change scope, change the service plan or add new resources must be formalized by the CLIENT through ZAMAK’s official channels and shall be deemed incorporated into this Agreement as from ZAMAK’s electronic confirmation.
3. Technical Execution and Support
3.1. The services shall be performed remotely or on-site, according to the contracted plan, in line with the service levels defined in the Proposal.
3.1.1. Service levels (priorities, response and resolution times and coverage window) are defined according to the contracted service plan and described in the Proposal, and ZAMAK may make available a priority-level matrix (P1 to P4) per plan. No separately signed amendment or annex is required for them to take effect.
3.2. Support shall be provided during business hours, according to the service plan contracted by the CLIENT. Requests submitted through unofficial channels — including direct messages to technicians, personal e-mails and instant-messaging applications — shall not be considered for purposes of deadline counting, prioritization or technical support.
3.3. ZAMAK reserves the right to replace, reassign or reinforce the allocated technical resources whenever necessary to maintain the quality and continuity of the services, without such replacement constituting a breach of contract.
3.4. ZAMAK uses proprietary and licensed software for technical management, routine automation and remote access to the covered devices. The installation and operation of such tools are expressly authorized by the CLIENT upon acceptance of this Agreement, through the release of the necessary accesses and credentials. The authorization for remote access shall be automatically revoked upon termination of this Agreement.
3.5. ZAMAK shall not be liable for failures arising from technical limitations of the CLIENT’s environment, including inadequate infrastructure, insufficient permissions, lack of minimum security tools or third-party interference.
4. Acceptable Use Policy
4.1. The CLIENT undertakes to use the platform and the services in a lawful, ethical manner and in compliance with applicable law. The following is expressly prohibited, on a non-exhaustive basis: (i) hosting, transmitting or processing unlawful, fraudulent, defamatory, obscene content, content infringing third-party rights or violating any applicable rule; (ii) mining crypto-assets or carrying out activities of high computational-resource consumption not provided for in the Proposal; (iii) conducting, even through third parties, cyberattacks, vulnerability scans, penetration tests or analogous activities directed at third-party systems; (iv) sending unsolicited bulk electronic communications, spam or content of a similar nature; (v) attempting to gain unauthorized access to third-party systems, accounts or data; (vi) using the platform to train artificial-intelligence models without ZAMAK’s prior written authorization.
4.2. A finding of violation of this policy authorizes ZAMAK to immediately suspend, in whole or in part, the services, upon written notice to the CLIENT, without prejudice to termination for cause and to the CLIENT’s liability for the damages, penalties and costs arising from the misuse, including those eventually imposed on ZAMAK by third parties or authorities.
5. Remuneration and Payment Conditions
5.1. The services shall be remunerated according to the amounts, plans and modalities defined in the Proposal, subject to the monthly variations arising from the scalable execution.
5.2. In the per-device modality, the remuneration shall be calculated based on the maximum number of the CLIENT’s infrastructure resources effectively serviced each month, according to the selected plan.
5.3. In the resident-professional replacement, hour-bank or daily-rate modalities, the remuneration shall be calculated according to the contracted packages and add-ons defined in the related annexes. In the absence of specification, ZAMAK’s prevailing fee schedule shall apply, proportionally to the complexity and time of execution.
5.4. Billing shall be carried out monthly, due on the date stipulated in the Proposal. In the event of delay exceeding 30 (thirty) days, the following shall accrue on the outstanding amount: a compensatory charge of 10% (ten percent), default interest of 1% (one percent) per month calculated pro rata die, and monetary adjustment according to the official index of the applicable jurisdiction.
5.5. Default exceeding 30 (thirty) days may give rise to partial or total suspension of the services, upon prior written notice. Should the delay persist for 60 (sixty) days, ZAMAK may consider this Agreement terminated for cause, regardless of additional notice, proceeding with the removal of the systems and platforms from the CLIENT’s environment, with the consequent deletion of the associated automations, monitoring and histories, without responsibility for their preservation.
5.6. Extraordinary expenses necessary for the execution of the services — transportation, lodging, calls, parts, materials — shall be reimbursed by the CLIENT provided they are previously authorized, upon presentation of supporting documents, and charged on the subsequent invoice.
6. Term, Trial Period and Termination
6.1. This Agreement enters into force on the date of electronic acceptance by the CLIENT and remains valid for an indefinite term, for as long as the commercial relationship between the Parties subsists.
6.2. TRIAL PERIOD (TRY & GO).
6.2.1. Where expressly provided in the Proposal, a trial period of 30 (thirty) calendar days shall apply, counted from the acceptance of this Agreement, during which ZAMAK shall make the platform available and shall perform, without any consideration, the onboarding, training and initial configuration activities, on a trial basis.
6.2.2. During the trial period, either Party may terminate this Agreement upon written notice to the other, by e-mail or letter, without any charge or obligation to indemnify. If no notice of termination is given within the period, this Agreement shall come into full force, with all of its clauses becoming enforceable.
6.2.3. During the trial period, the compliance, confidentiality, data protection and liability clauses shall be fully in force, except for the provisions relating to financial consideration.
6.3. TERMINATION WITHOUT CAUSE.
6.3.1. Upon expiry of the trial period, or in its absence, either Party may terminate this Agreement, without the need for justification, upon written notice to the other, with a minimum of 60 (sixty) days’ prior notice.
6.3.2. During the prior-notice period, all obligations under this Agreement shall remain fully valid and enforceable, including the provision of the services and the respective payment.
6.3.3. Termination for cause, including the default provided for in the Remuneration and Payment Conditions clause, dispenses with the prior-notice period.
7. Occasional Technical Coverage
7.1. Where this modality is contracted, ZAMAK shall make available a qualified technical professional for scheduled or emergency coverage, on an on-demand basis, according to the scheduling and limits previously agreed.
7.2. The services shall be provided on business days, within the CLIENT’s local business hours, and limited to the maximum daily time permitted by the law in force in the country of execution. Excess working hours may be additionally charged according to ZAMAK’s prevailing fee schedule.
7.3. Scheduling must be formalized by the CLIENT with a minimum of 60 (sixty) calendar days’ notice from the expected start date, except in emergency situations, in which ZAMAK shall use its best efforts to start the service within up to 3 (three) business hours after the request, without such period constituting a contractual obligation.
7.4. Actual allocation is conditional upon ZAMAK’s express confirmation. Cancellations by the CLIENT with less than 15 (fifteen) calendar days’ notice from the scheduled date shall result in the full retention of the corresponding credit.
7.5. Contracted credits must be used within a maximum of 12 (twelve) months counted from activation. Unused credits shall automatically expire, without any right to refund, set-off or extension.
8. Resident Professional
8.1. Where this modality is contracted, ZAMAK shall make available a technical professional for on-site and continuous performance at the CLIENT’s premises, according to the working hours, profile and qualifications established in the Proposal.
8.2. The resident professional shall act exclusively in the activities provided for in the technical scope defined by ZAMAK, and the CLIENT is prohibited from assigning tasks outside the contracted functions, issuing direct orders, exercising time control, imposing disciplinary measures or any form of command that constitutes a direct subordination relationship.
8.3. ZAMAK shall remain the sole and exclusive party responsible for the selection, hiring, management, replacement and eventual dismissal of the resident professional, including all legal, labor, social-security, tax or any other obligations.
8.4. The CLIENT undertakes to provide adequate working conditions, including a workstation, physical and logical access, operational resources and prior communication of internal rules of conduct, security and confidentiality.
8.5. The CLIENT is prohibited, during the term of this Agreement and for a period of 12 (twelve) months after its cessation, from directly or indirectly hiring the allocated professional, except with ZAMAK’s express authorization, under penalty of a compensatory fine equivalent to 12 (twelve) times the monthly value of the contracted service.
8.6. RESIDENT PROFESSIONAL — CLIENTS DOMICILED IN THE USA.
8.6.1. For CLIENTS domiciled in the United States of America, contracting the Resident Professional modality is conditional upon the execution of a specific Amendment, which shall govern the particular conditions applicable to local law, including, without limitation, the prohibition of joint employment, the allocation of labor and immigration responsibilities, and the selection of the state of performance.
8.6.2. In the absence of the specific Amendment referred to in this clause, the contracting of the Resident Professional modality by a CLIENT domiciled in the USA shall not be effected, even if stated in the Proposal.
9. Backup and Recovery
9.1. Where contracted, the corporate backup service shall be provided based on a licensed third-party platform, chosen by ZAMAK according to technical and security criteria. The CLIENT may, upon request, access essential information about the platform used, including usage policies, confidentiality terms, certifications and technical documentation.
9.2. The scope includes technical guidance for the configuration, operation and monitoring of the solution, with the CLIENT being solely responsible for defining the files, folders, systems, databases and policies for retention, encryption and recovery.
9.3. ZAMAK does not perform direct storage of the data nor exercise control over the stored content, and is not liable for failures, losses, improper access, interruptions or damages arising from the use of the platform or the configuration defined by the CLIENT.
9.4. Continuity of the service is conditional upon the existence of adequate internet infrastructure and the full performance of the obligations under this Agreement.
9.5. Default for a period exceeding 30 (thirty) days may result in the immediate suspension of the service and the definitive deletion of the stored data, without the possibility of recovery, upon prior written notice.
10. Security, Data Protection and Confidentiality
10.1. ZAMAK maintains an Information Security Management System aligned with market best practices, taking as a reference the ISO/IEC 27001 framework (without such reference constituting a declaration of certification), with the adoption of the controls applicable to the services provided, including access controls with multi-factor authentication for privileged access, encryption of data in transit and, where applicable, at rest, audit logs, segregation of duties, incident management, periodic team training and reviews of the implemented controls.
10.1.1. Upon the CLIENT’s reasoned request, ZAMAK shall make available general information about the security controls applicable to the contracted services, subject to confidentiality restrictions and to the prohibition on disclosing information that could compromise the security of the operation itself.
10.2. ZAMAK may have remote access to the CLIENT’s data and information exclusively to the extent necessary for the execution of the services, acting, where applicable, in the capacity of data processor, being prohibited from autonomous processing, commercialization, improper retention or sharing of the accessed data, except with the CLIENT’s prior and express authorization or by legal or judicial determination.
10.3. The technical and administrative measures adopted comply with Law No. 13.709/2018 (LGPD), the European Union General Data Protection Regulation (GDPR) and other rules applicable to the jurisdiction of performance.
10.3.1. Supplementary data-processing conditions (Data Processing Agreement / DPA) may be published on ZAMAK’s website and incorporated into this Agreement by reference, via link, subject to the version in force.
10.4. The CLIENT shall remain the sole and exclusive controller of the data processed in the context of this Agreement, being responsible for defining the purposes and legal bases of the processing, informing the data subjects and ensuring the compliance of its own processes, systems and personnel.
10.5. In the event of a personal-data security incident that may result in relevant risk or harm to the data subjects, ZAMAK shall notify the CLIENT within a maximum of 72 (seventy-two) hours after becoming aware of the occurrence, providing the information necessary to assess the impact and adopt the appropriate measures.
10.6. For the execution of the services, ZAMAK may rely on subprocessors, from which it shall require contractual confidentiality and security commitments compatible with those assumed towards the CLIENT. The updated list of subprocessors is available on ZAMAK’s institutional website and may, additionally, be provided to the CLIENT upon written request.
10.6.1. In the event of a reasoned objection by the CLIENT to a given subprocessor, on grounds of regulatory compliance or information security, the Parties shall use their efforts to accommodate it through a reasonable alternative solution. Should accommodation not be feasible, the CLIENT may terminate the Agreement, without charge, upon written notice within 30 (thirty) days counted from ZAMAK’s response.
10.7. The Parties mutually undertake to keep confidential the confidential information to which they have access by virtue of this Agreement, restricting its use to the execution of the contracted object. This obligation shall subsist for a period of 5 (five) years after the termination of this Agreement.
10.8. The custody and management of contracts, invoices, software licenses, equipment-purchase receipts or other documents linked to the CLIENT’s infrastructure is the sole responsibility of the CLIENT itself.
10.9. INTELLECTUAL PROPERTY. (i) ZAMAK holds no intellectual-property rights over the third-party software, platforms and tools used in the provision, which remain owned by their respective manufacturers and are merely licensed; (ii) documents, reports, automations, scripts, routines and policies developed by ZAMAK within the scope of the services remain owned by ZAMAK, with the CLIENT being granted a non-exclusive, non-transferable license of use, limited to the term of this Agreement and to the contracted purpose; (iii) the CLIENT’s data and content remain the exclusive property of the CLIENT.
11. Limitation of Liability
11.1. ZAMAK shall provide the services with technical diligence, without any guarantee of specific results, considering that they consist of the orchestration and integration of technological solutions maintained by third parties. ZAMAK’s liability does not extend to failures, unavailability or losses arising from such platforms, suppliers or external environments, nor to indirect damages, lost profits, operational stoppages, data loss or losses of a remote, consequential, punitive or emergent nature, even if previously advised of the possibility of such occurrences.
11.2. ZAMAK shall not be liable for failures arising from fortuitous event, force majeure or events attributable to the CLIENT or to third parties, including, without limitation: unavailability of the public network, power fluctuations or failures, local hardware defects, external cyberattacks or improper use of the systems by the CLIENT.
11.3. ZAMAK’S TOTAL LIABILITY, IF ANY, UNDER ANY CIRCUMSTANCE, SHALL BE LIMITED TO THE TOTAL AMOUNT EFFECTIVELY PAID BY THE CLIENT IN THE 12 (TWELVE) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, SUCH LIMIT BEING DEEMED GLOBAL FOR ALL CLAIMS EVENTUALLY BROUGHT WITHIN THE PERIOD.
12. Use of Artificial Intelligence
12.1. ZAMAK may use artificial-intelligence tools, including language models and analogous systems, as support for the provision of the services, in activities such as log analysis, ticket classification, generation of draft responses, suggestion of technical solutions and preparation of management reports. Such use does not replace human technical supervision, which shall remain responsible for reviewing and validating the results before their delivery to the CLIENT.
12.2. The CLIENT’s data shall not be used, by ZAMAK or by its subprocessors, for the purpose of training or improving artificial-intelligence models, except with the CLIENT’s prior and express authorization, formalized in a specific instrument.
12.3. The CLIENT acknowledges that the results generated by artificial-intelligence tools may contain inaccuracies, incompleteness or errors, and it is the CLIENT’s responsibility to validate the results before any operational or decision-making use, especially where they may produce effects on third parties.
12.4. ZAMAK does not guarantee the accuracy, completeness or fitness for a specific purpose of any results generated by artificial intelligence, and the limitations of liability provided for in this Agreement apply to such results.
13. Governing Law, Venue and Arbitration
13.1. CLIENTS DOMICILED IN BRAZIL.
13.1.1. For CLIENTS domiciled in Brazil, this Agreement shall be governed exclusively by Brazilian law.
13.1.2. The Parties elect the courts of the Judicial District of the Capital of the State of Rio de Janeiro/RJ to settle any disputes arising from this Agreement, with express waiver of any other venue, however privileged, save for ZAMAK’s right to bring collection actions in the venue of the CLIENT’s domicile.
13.1.3. The CLIENT declares that, although this Agreement is made available electronically, it had a prior opportunity to analyze, become aware of and consider all of its provisions, including the choice-of-venue clause, expressly expressing its agreement upon acceptance.
13.2. CLIENTS DOMICILED OUTSIDE BRAZIL.
13.2.1. For CLIENTS domiciled outside Brazil, this Agreement shall be governed exclusively by the laws of the State of Florida, USA, regardless of the place of performance of the services and without application of conflict-of-laws rules.
13.2.2. Any disputes, controversies or claims arising out of or relating to this Agreement shall be finally resolved by arbitration administered by JAMS, in accordance with its Comprehensive Arbitration Rules or its Streamlined Arbitration Rules — the latter automatically applicable when the amount in controversy is less than US$ 250,000.00 (two hundred and fifty thousand US dollars).
13.2.3. The arbitration shall be seated in Miami, Florida, shall be conducted in the English language by a single arbitrator, and the arbitral award shall be final, binding and enforceable in any jurisdiction, subject to the 1958 New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards.
13.2.4. Notwithstanding the provisions of this clause, either Party may seek interim measures before the state or federal courts having jurisdiction over Miami-Dade County, Florida, without such request constituting a waiver of arbitration.
13.2.5. CLASS ACTION WAIVER.
THE PARTIES EXPRESSLY AGREE THAT ANY DISPUTES SHALL BE RESOLVED EXCLUSIVELY ON AN INDIVIDUAL BASIS, AND WAIVE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE RIGHT TO PARTICIPATE IN ANY CLASS ACTION, REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR CONSOLIDATED ARBITRATION AGAINST THE OTHER PARTY.
13.2.6. JURY TRIAL WAIVER.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PARTIES EXPRESSLY, INTENTIONALLY AND IRREVOCABLY WAIVE THE RIGHT TO A JURY TRIAL IN ANY ACTION, PROCEEDING OR COUNTERCLAIM ARISING OUT OF OR RELATED TO THESE TERMS, WHETHER IN STATE OR FEDERAL COURT.
13.3. LANGUAGE PREVALENCE.
13.3.1. This Agreement is drafted in bilingual format, Portuguese and English. For CLIENTS governed by Brazilian law, the Portuguese version shall prevail; for CLIENTS governed by the law of the State of Florida, the English version shall prevail.
14. Tacit Acceptance by Installation
14.1. Where expressly provided in the Proposal, without prejudice to the other forms of acceptance contemplated in this Agreement, the following constitute tacit and integral acceptance of its terms, with the CLIENT fully bound: (i) payment of the first invoice; or (ii) authorization for the installation of ZAMAK’s agents, management software, remote access or other platform resources on the CLIENT’s servers and devices, as well as their effective installation through the release of accesses or provision of credentials, pursuant to article 111 of the Brazilian Civil Code and equivalent principles of applicable law.
14.2. During the trial period, the installation of the technical resources shall not constitute tacit acceptance, which shall operate only after the end of the said period, in the absence of notice of termination.
15. Electronic Acceptance
15.1. This Agreement shall be considered fully valid, binding and effective as from the unequivocal manifestation of electronic acceptance by the CLIENT, carried out by means of:
(a) prior viewing of this Agreement and of the Proposal;
(b) affirmative ticking of a checkbox indicating “I have read, understood and fully accept the ZAMAK Services Agreement and the related Commercial Proposal”; and
(c) clicking a confirmation button with an unequivocal label.
15.2. The CLIENT acknowledges that the electronic records maintained by ZAMAK — including date, time, IP address, identification of the accepting user, version of the Agreement accepted and viewing logs — constitute valid documentary evidence of the manifestation of will and of the extent of the contracted conditions.
15.3. Acceptance implies full and unrestricted agreement with this Agreement and with the commercial conditions set forth in the Proposal, which becomes an integral part of this instrument for all purposes.
15.3.1. Electronic acceptance carried out from an e-mail address of the CLIENT’s corporate domain, combined with confirmatory acts such as the payment of invoices and/or the release of accesses for the installation of ZAMAK’s agents and software, evidences the authority of the person performing it to bind the CLIENT, with the regularity of representation being presumed (theory of apparent authority and ratification by acts, pursuant to articles 111 and 662 et seq. of the Civil Code). The accepting person declares, at that moment, to have powers to contract on behalf of the CLIENT.
15.4. The Parties acknowledge that the services operate under a flexible technical and commercial model, with the possibility of monthly variations in scope, volume or modality, such changes being reflected in the commercial proposals and in the corresponding operational records, which shall serve as the basis for billing and for evidencing the extent of the services, regardless of amendments or additional formalizations.
16. Final Provisions
16.1. This Agreement supersedes any prior understandings, communications or versions related to the services described herein, prevailing over any documents or negotiations that are not formally incorporated.
16.2. The eventual invalidity or unenforceability of any clause of this Agreement shall not affect the remaining provisions, which shall remain fully valid and effective; the Parties shall use their efforts to replace the affected clause with a valid one that corresponds to the original intent.
16.3. The electronic records maintained by ZAMAK — access logs, technical interactions, commercial correspondence and operational reports — constitute valid documentary evidence of the contractual relationship and of its conditions, including for collection purposes.
16.4. The Parties may not assign or transfer the rights and obligations of this Agreement without the prior written authorization of the other Party, save for ZAMAK with respect to corporate-reorganization operations.
16.5. The tolerance of either Party with respect to a breach of any clause of this Agreement shall not constitute novation, waiver of rights or modification of what has been agreed.
16.6. ZAMAK may update this Agreement periodically, to reflect regulatory changes, technical evolution of the services, operational adjustments or contractual improvements. Updates shall enter into force upon prior notice to the CLIENT, with a minimum of 30 (thirty) days’ notice, sent to the registered electronic address, accompanied by the new integral version or by a highlight of the relevant changes.
16.6.1. The CLIENT may object on stated grounds to the changes within the same period of 30 (thirty) days. Where the objection refers to a materially adverse change, and in the absence of an agreement for accommodation, the CLIENT may terminate the Agreement, without charge, upon written notice. Once the period has elapsed without any manifestation, the new version shall be deemed fully accepted.
16.6.2. Changes that result from a legal or regulatory requirement, reinforce the CLIENT’s rights, are of a strictly operational or drafting nature, or adjust formal aspects without altering substantial obligations, do not constitute a materially adverse change.
Annex I — CLIENT Qualification
The data below shall be automatically filled in by ZAMAK’s electronic platform from the CLIENT’s registration at the time of electronic acceptance, forming an integral part of this Agreement for all purposes.
Legal Entity:
- Corporate name / Legal name
- Trade name
- CNPJ (Brazil) / EIN or equivalent registration number
- State and municipal registration, where applicable
- Full address and postal code
- Phone number
Responsible Parties:
- Legal representative: name, ID, e-mail
- Financial representative: name, billing e-mail
- Technical representative: name, e-mail
The CLIENT’s legal representative declares to be fully responsible for the accuracy of the information provided upon electronic acceptance.